Terms & Conditions

Effective Date: August 21, 2026

Welcome to East Texas Stump Grinding & Tree Service LLC. These Terms & Conditions govern your use of our website and the services we provide. By accessing our website or requesting our services, you agree to these terms.

1. Services

East Texas Stump Grinding & Tree Service LLC provides professional tree and property services, which may include:

  • Tree removal
  • Tree trimming and pruning
  • Stump grinding and removal
  • Emergency tree services
  • Storm damage cleanup
  • Land clearing
  • Brush and vegetation removal
  • Arborist consultation
  • Other related tree and property services

The specific scope of work will be determined based on the property assessment, estimate, and agreement between the customer and the company.

2. Estimates and Quotes

Estimates are based on the information available at the time of assessment. Final pricing may change if:

  • Site conditions differ from those initially observed
  • Additional work is requested
  • Hidden hazards or underground obstacles are discovered
  • The scope of work changes
  • Additional equipment or labor becomes necessary

Any significant changes to the scope or price will be communicated to the customer whenever reasonably possible.

3. Scheduling

Service appointments are scheduled based on availability, weather conditions, equipment availability, and project requirements.

We reserve the right to reschedule work when conditions are unsafe or unsuitable for performing tree or property services.

4. Weather and Safety

Tree care and land clearing can involve hazardous conditions and unpredictable factors. Work may be delayed or rescheduled because of:

  • Severe weather
  • Lightning
  • High winds
  • Heavy rain
  • Unsafe ground conditions
  • Other conditions that may create a safety risk

Safety takes priority over maintaining a scheduled work time.

5. Customer Responsibilities

Customers are responsible for providing accurate information about the property and notifying us of known:

  • Underground utilities
  • Irrigation systems
  • Septic systems
  • Private utility lines
  • Property boundaries
  • Structures or other hazards
  • Access restrictions

Customers should also provide reasonable access to the property so the agreed work can be completed.

6. Property Access and Protection

We take reasonable precautions to protect your property while performing services. However, tree removal, stump grinding, land clearing, and related work can involve heavy equipment, falling debris, roots, soil disturbance, and other unavoidable impacts.

Customers acknowledge that certain existing conditions may affect the property during the work.

7. Underground Utilities

Before work begins, customers must disclose known underground utilities or private lines.

Public utility locating services may identify public utilities, but privately installed lines may not be identified through standard utility-locating services.

Customers may be responsible for identifying and marking private underground systems on their property.

8. Payments

Payment terms will be provided in the applicable estimate, invoice, or service agreement.

Payments may be processed through third-party payment providers, including Jobber and its associated payment services.

Customers are responsible for paying invoices according to the agreed payment terms.

9. Cancellation and Rescheduling

Customers should provide reasonable notice when requesting cancellation or rescheduling.

Cancellation fees or other charges may apply when specifically stated in the estimate or service agreement.

10. Emergency Services

Emergency tree services may be provided when available. Emergency work is intended to address immediate hazards or property damage.

Emergency situations may require additional equipment, labor, or safety measures, which may affect the final cost.

11. Photos and Project Documentation

With appropriate permission, we may photograph completed projects for documentation, marketing, advertising, or portfolio purposes.

We will make reasonable efforts to avoid displaying personally identifying information without permission.

12. Website Content

Information on this website is provided for general informational purposes.

We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all content will always be complete, accurate, or up to date.

Service availability, pricing, scheduling, and offerings may change without notice.

13. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, scheduling systems, maps, analytics services, and other platforms.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of those services may be subject to their own terms and policies.

14. Intellectual Property

Unless otherwise stated, website content, including text, graphics, logos, photographs, branding, and other materials, belongs to or is licensed to East Texas Stump Grinding & Tree Service LLC.

You may not reproduce, distribute, modify, or use our website content for commercial purposes without written permission.

15. Limitation of Liability

To the extent permitted by applicable law, East Texas Stump Grinding & Tree Service LLC will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by law, customers agree to indemnify and hold harmless East Texas Stump Grinding & Tree Service LLC from claims, damages, losses, or expenses arising from the customer’s violation of these Terms & Conditions or failure to disclose relevant property information.

17. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.

18. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of the State of Texas, unless otherwise required by applicable law.

19. Contact Us

If you have questions about these Terms & Conditions, please contact:

East Texas Stump Grinding & Tree Service LLC
Tyler, Texas
Phone: +1 903-705-8698
Email: info@easttxtreeservices.com